From the moment a client books to the day of their visit and beyond, they get clear email and SMS with your branding. Every send is logged so your team always has the answer when someone says they never received anything.
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When confirmations, reminders, and follow-ups are scattered across staff messages and one-off emails, clients miss details and you have no proof they were sent. You need automated, repeatable messaging that respects opt-outs and handles itself reliably in the background.
Everything you need for reminders & client messaging, built for aesthetic clinics.
Booking confirmations go out automatically the moment a booking is made. They can flag outstanding intake forms and link clients back to their booking. If your process uses a different channel, confirmations can be turned off per clinic without touching anything else.
Appointment reminders go out at the times you set, via email, SMS, or both. Copy updates automatically when forms are still outstanding ahead of the visit. A 24-hour reminder actually lands in the right window, not hours off.
Every send is stored with its category, recipient, and delivery status. When a client says they never got a reminder, or a clinical follow-up needs checking, the full picture is already there without anyone having to dig.
Still have questions? Contact our team.
No. The system claims the send job on the booking record before anything goes out. If the job runs again for any reason, it sees the work is already done and skips it.
Not necessarily. You control each channel independently. You can run email only, SMS only, or both, depending on your preference and what each client has agreed to receive.
No. Appointment confirmations, reminders, and aftercare are separate from marketing campaigns. Clients receive these messages based on their bookings, regardless of whether they have ever opted into a promotional list.
Automate the lifecycle messages that keep your diary full, then back every send with a clear delivery log and duplicate-proof delivery. Client communication that feels premium rather than something held together with hope.
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Other tools that work alongside reminders & client messaging.
