Let clients join a waitlist when your calendar is full. When a slot opens, they get a secure, time-limited link to book it. Empty slots stop meaning lost revenue.
No card required • Cancel anytime
Excellent
When every slot is taken, clients leave or keep calling back. You lose the booking and often the relationship with it. There has to be a better way to capture that demand and fill gaps the moment they appear, without the manual back and forth.
Capture Demand
Clients sign in, pick a service, and add their preferred dates, times, and staff member if they have someone in mind. The waitlist only kicks in when nothing is available, so it works alongside booking rather than getting in the way of it.
Fair and Flexible
You decide how the line works. Run it first come first served, give priority to your most loyal clients, give quieter clients a lift, or open the slot to everyone at once and let it be a fair race to book.
Slots Protected
When a client reaches the front of the queue, they receive a held slot and a private booking link that expires based on how far out the appointment is. If they do not book in time, the system moves the opportunity down the list automatically.
Turn on waitlists and set your priority rules and invite timing. Choose whether a cancellation should automatically trigger an offer to the next person in line.
From your booking experience, clients join the waitlist with their preferences saved. You see everyone in one place, can add notes, and clients can update their preferences from their profile at any time.
When a matching slot appears, the right clients are notified with a direct link to complete the booking. Invites expire on a schedule you control, and the queue moves on automatically if no one takes it up.
Still have questions? Our team can help you get set up with confidence.
For services with waitlist enabled, the freed slot is matched to waiting clients based on their preferences and your priority rules. Eligible clients receive an invitation with a direct path to book.
No. Each client can hold one active waitlist entry per service, and there are limits on how many active entries they can have at once. The queue stays fair for everyone.
Waitlist is a Pro feature built for clinics that take revenue protection seriously and want every opening to reach the right client automatically rather than go to waste.
Enable waitlists, set your priority rules, and let openings flow to the clients who already asked for them. Automatically, with clear invites and no manual juggling required.
No card required • Cancel anytime
