Add locations as you grow, give each team member their own hours at the sites they work from, and let the scheduler pick the right person automatically, or let clients choose when that suits you better.
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Excellent
When you run more than one address or more than one bookable practitioner, working out who is in which building on Thursday becomes the bottleneck. Clients need accurate availability per site. You need rotas, one-off overrides, and fair load sharing without spending your morning doing it manually.
Per Site Truth
Each site has its own address and availability, and bookings stay tied to the location the client chose. Weekly schedules and one-off exceptions are set per staff member per location, so a closure at one site never affects availability at another.
Skills Not Guesswork
Link each service to the practitioners qualified to carry it out. Availability only surfaces the right people for that service, and the booking engine can consider everyone who could take the slot or honour a specific person when you choose to offer that to clients.
Smart Handoff
When a client wants the next available appointment, your routing rules decide who gets it. Favour whoever has the most free time, balance the booking count across the team, or follow a custom staff order you define yourself. Load spreads the way you want, not at random.
Create your locations, assign staff to where they work, and set up their accounts. Sites can be switched on or off at any time without losing any booking history.
Build weekly schedules including breaks, and add date exceptions for closures or extra shifts per person per location. Attach each staff member to the services they perform.
Clients pick a location and, if you allow it, a staff member. The platform brings together schedules, exceptions, existing appointments, and your routing rules so only genuinely available combinations are shown.
Still have questions? Our team can help you get set up with confidence.
Yes. Each person can have different hours and schedules at each site, and every booking records which location the appointment belongs to.
You stay in control of that. When client staff selection is turned off, the system assigns an eligible practitioner automatically using your routing rules and preferred ranking.
They are separate features but built to work together. More staff benefits from smart routing. More locations benefits from isolated hours and per-site setup. Most growing clinics end up using both.
Give every location and every practitioner an accurate schedule, fair assignment rules, and a booking experience that only ever promises what you can actually deliver, whether you run two rooms or twenty.
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